Skip to content
Docs
Open Escouade
Documentation contents

Docs › Help

Service status

View as .md

The page escouade.io/en/status says, the moment you open it, whether each service of the family is answering.

What it checks

ServiceWhat is checked
The websiteescouade.io itself: it answers, since it serves the page.
The accountSign-in and the account pages, at compte.escouade.io.
The applicationThe Escouade workspace.
Prescriptioprescriptio.fr.

The check is done server-side, the services in parallel, three seconds at most each, from their public address: it sees what a visitor sees. Its reading is kept for thirty seconds: refreshing the page in a loop probes nothing more.

The three states

StateMeaning
UpThe service answered, in under a second and a half.
DegradedThe service answered, but slowly (more than a second and a half), or a server error did not repeat on the second attempt.
DownThe service did not answer in time, or its error repeated on the second attempt.

The page states each status in text and in shape, not just in colour. It keeps no history.

Escouade Mail

Mail has its own status page, which also says what is in service, feature by feature: Escouade Mail’s status (in French).

Reporting an incident

A service is not answering, or misbehaving? Write to [email protected], with the time and the address concerned.

This page in Markdown: /en/docs/etat.md All the docs for an agent: /en/docs/llms.txt Legal notice · Terms · Privacy · Service status