Escouade on your server: what you need, what happens.
For the IT lead who has to assess Full, or prepare for it. No price here: it depends on your setup, and it’s written down before we start.
Is it for you?
Full installs the CRM, documents, agents and every other product on a machine in your name, under a licence with no end date. It suits a company that wants to own rather than subscribe, or whose data has to stay in-house.
If you only want a machine of your own without running it, look at Max first: a dedicated machine, run by us.
What you need
- A server in your name, at your cost, on your premises or with the host of your choice.
- Ubuntu LTS and Docker.
- Your own keys with the AI providers of your choice.
- An address on your domain, and someone who can approve access.
Our reference is the current Elastic Metal Aluminium range from Scaleway: a range name, because specific models go out of stock. A machine outside this reference falls outside maintenance. If we buy the server for you, it’s rebilled at cost, with no margin.
How it works
- Scoping: your machines, sources and volumes. The template to prepare it.
- The quote: written before we start; hardware, integration, configuration and training are counted in days.
- The licence agreement: signed before any installation, and work starts on payment.
- Installation: we install and configure Escouade on your server. How long depends on the access to approve and the volume to bring over; we’ll tell you during scoping.
- Migration and go-live: your sources connected, your teams trained.
Updates
Your installation fetches new versions itself, in the window you choose, after a verified backup, with automatic rollback. You get the same code as all our customers: a paid-for improvement benefits everyone.
If updates stop, the installation keeps running on the version it has, and your data stays accessible.
Backups and restore
Backups run on your machine, and so do restores. We can trigger one for you without your data leaving. A restore is counted in days, unless one of our updates made it necessary: then it’s on us.
What we can see
Your installation sends us its version, its health and non-personal usage figures. The update protocol doesn’t carry your data.
Our update tool manages Escouade’s containers to apply a version, so it has powerful access to the machine, and that access is written into the contract. We’d rather tell you here.
Talk to us
The price depends on the number of machines or sites, the migration and the volumes. Write to contact@escouade.io, or book a demo.