Questions

The questions we are asked.

Escouade, the AI infrastructure for SMEs, in short answers. A question missing? Ask it during the demo.

The essentials

What exactly is Escouade?

Software that reads your emails and your documents, links them to your customers and your deals, answers your questions and prepares proposals that your team approves. You use it online, from the Free plan to Max, or you take Escouade hub, installed on a server in your name: your data on your server.

Where does our data go?

Online, the software, the database and your documents are on our server, in France. With Escouade hub, they stay on a server in your name. What is needed goes to the AI provider: the questions, the passages needed for the answer and the emails to analyse. The models are named, with where they run; on your server, you choose your own.

Do we have to replace our tools?

No. Escouade reads your mailboxes and your documents. You can then gradually replace scattered tools, at your own pace.

How much does it really cost?

Online, a single plan with no per-user price: Free at €0 and Essential at €19 excl. VAT per month, for 3 users; Pro at €60 excl. VAT and Max at €249 excl. VAT per month, unlimited users. You pay for usage, tracked as a percentage over the day and over the week; beyond it, credits in euros take over. Free also opens Meet, Mail and Social; it includes no AI, apart from a free trial given once only, then credits. Guided onboarding costs €600 excl. VAT, once: optional, it is very strongly recommended for advanced use. Escouade hub, your data on your server: an €8,000 excl. VAT licence, with six months of updates, and an integration of at least €3,000 excl. VAT, depending on your context and processes; after that, annual maintenance, under €900 excl. VAT per year. Meet, Mail, Social and Tools are then taken as an online subscription, as for all our customers.

What if one of us stops?

Online, your data stays yours. With Escouade hub, if you stop maintenance, your installation keeps running on the version it has, and your data stays accessible. Your right of use has no end date: if we ceased trading, you would keep the software; only new versions would stop.

How long does installation take?

Online, you open your workspace yourself, and guided onboarding, if you take it, sets it up with you. On your server, it depends on the access to approve and the volume of data to migrate: we specify it with you during scoping.

The product

Is Escouade a CRM?

It contains one, configurable to your trade. But its value lies elsewhere: linking your emails, your documents and your deals into a shared memory, which your teams query and which your agents work on.

Which sources does Escouade read?

Emails (Gmail, Outlook, IMAP) and their attachments, PDF and scanned documents (with OCR), Word, Excel, PowerPoint, OpenDocument and CSV, and meeting minutes received by email.

Can it be used from Claude or ChatGPT?

Escouade exposes an MCP server: a compatible assistant, such as Claude, can query your memory with the rights of the signed-in person.

Do our staff need training?

The interface is in French and follows the habits of office software. Training is available on request, at €500 excl. VAT per day.

AI agents

Can an AI agent act without approval?

The agents’ proposals wait for your decision in the control centre. Some filing operations apply without review (filing an attachment, linking an email to its file), as do the “Always apply” rules you choose.

How is it different from an assistant like ChatGPT?

An assistant answers the person who asks it. An Escouade agent works on the company’s context, from what comes in (an email, a document), and prepares an action on your records.

Can we create our own agents?

Yes: automations are built in the tool, with no code (a trigger, steps, a result), within the agreed scope or with our support.

How much does an AI agent cost a company?

There is no price per agent or per user: agents are included in every plan, and in Escouade hub. Online, their usage counts towards your size’s allowance, then towards credits; on your server, the AI model usage depends on the provider you choose and on your volumes.

Your data

Where is our data hosted?

With Escouade hub, on a server in your name, on your premises or with the host of your choice: one installation per company, never a space shared between customers. Online, on our server in France, in a space separate from other customers’; your data stays yours.

What does the publisher see of our installation?

With Escouade hub, its version and its health, to publish the updates. Our update tool’s access to Escouade’s containers is written into the contract. Online, we host your workspace: what we may do with your data is written into the contract.

What happens if we stop?

With Escouade hub, your installation keeps running and your data stays accessible; only new versions stop. Online, your data stays yours.

Compare

Copilot or ChatGPT: which one should an SME choose?

It depends on your office suite and your uses; both are paid per user per month. Escouade does not replace them: it gathers the company’s context on your server, and a compatible assistant can query it.

How much does a Copilot or ChatGPT Business licence cost?

Their public prices are set per user per month, and they change: check them with the publisher. To compare with a package, do the maths with your own figures.

Is Escouade cheaper than a per-user assistant?

Online, Escouade is not paid per user: Essential costs €19 excl. VAT per month for three people, Pro €60 excl. VAT with no user limit. With Escouade hub, not always: over three years and for a small team, the per-user subscription can cost less than the package. The calculation on the Pricing page shows it with your figures.

The building sector

What can AI do for a building-sector company?

Attach every email and every file to its building site, read site minutes and tender files, find information by asking a question, and prepare the updates your team approves.

Does Escouade replace our quoting software?

No. Your quoting and site-tracking software stays in place; Escouade links what circulates around it: emails, files, minutes, stakeholders.

Are tender files and plans read?

Files in PDF, scanned or not, are read: the CCTP technical specifications, the CCAP administrative terms, the DPGF bill of quantities, the tender rules. CAD files are not.

Discover Escouade. Book your demo.

Fifteen minutes on a fictitious company, then your questions.

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